Terms & Conditions

General Information
This website is operated by Heaven of Warm. By accessing this website and placing an order, you agree to the following terms and conditions.

Products
Each piece is produced in limited quantities to preserve exclusivity and quality. Heaven of Warm reserves the right to modify or discontinue any product at any time without prior notice.

Pricing
All prices are listed in VND. Prices may be updated without prior notice. Taxes and shipping fees are calculated at checkout where applicable.

Orders
Once an order is placed, a confirmation email will be sent. Heaven of Warm reserves the right to refuse or cancel any order at its discretion.

Shipping
Delivery times are estimates and may vary depending on destination. Heaven of Warm is not responsible for delays caused by carriers, customs procedures, or unforeseen circumstances.

Returns
Due to the exclusive and limited nature of the collections, items may only be returned if unworn, unused, and in original condition within 7 days of delivery. Heaven of Warm reserves the right to refuse returns that do not meet these conditions.

Intellectual Property
All designs, visuals, texts, logos, and branding elements are the exclusive property of Heaven of Warm and may not be reproduced, distributed, or used without prior written permission.